Rmgroup believes that online gaming should be enjoyed purely as entertainment. We provide a range of tools and guides to ensure every member plays in a healthy, controlled, and responsible manner.
For most people, playing on an online gaming platform like rmgroup is a fun way to test their luck and enjoy their leisure time. However, like any other form of entertainment, there are limits — and it is important for all of us to know where those limits are.
Rmgroup does not just provide a sophisticated and secure gaming platform — we also care about the wellbeing of every member. We understand that life pressures, job loss, financial difficulties, or simply unnoticed habits can develop into something more serious. That is why we invest in tools and systems that help you stay in control.
Our principle is simple: gaming should bring joy, not anxiety. If at any point you feel otherwise, we are here to help — without any judgment.
All these control tools are accessible directly through your rmgroup account settings — no complicated procedures, no unnecessary delays.
Set a limit on how much you can deposit per day, week, or month. Once the limit is set, our system will automatically reject any deposit that exceeds that amount.
Choose the maximum amount you are willing to lose within a given period. Once this limit is reached, your account will be automatically blocked from continuing to wager for a set period of time.
Set how long you can play in a single session. When the time is up, the platform will send a warning and prompt you to take a break before continuing.
Need a short break? Choose a break period of between 24 hours and 6 weeks. During this time, you will not be able to log in or place any bets on the rmgroup platform.
If you feel the need to stop entirely, the permanent self-exclusion option allows you to close your account permanently. This decision is final and we will respect it fully.
Monitor your own gaming activity — look at the amount spent, time used, and your betting patterns. This data helps you make more informed decisions.
Rmgroup has designed these self-control tools to be easy to use for all members, regardless of their level of tech familiarity. Here is how to access and activate the limits you need:
Log in to your rmgroup account using your username and password. Make sure you use your personal device for better security.
Click on your profile icon at the top of the platform, then select "Account Settings" or "Responsible Gaming" from the menu.
Choose the type of limit you want to set — deposit limit, loss limit, time limit, or self-exclusion. Enter the value or duration that works for you.
Review the information you have entered and click "Save". Limits take effect immediately. To reduce a limit, a 24–72 hour waiting period applies to ensure your decision is final.
It can sometimes be difficult to recognise on our own when gaming has become a problem. Here are some warning signs to watch for in yourself or someone you care about:
Feeling the need to constantly increase wagering amounts to get the same level of excitement as before.
Becoming restless or easily irritated when trying to cut back or stop playing.
Playing to escape from problems, stress, or negative feelings in daily life.
Frequently "chasing losses" — continuing to play in an attempt to recover money that has already been lost.
Lying to family or friends about gaming activity or the amount of money spent.
Neglecting responsibilities such as work, family, or finances due to spending too much time gaming.
Borrowing money or selling belongings to fund gaming activity.
These simple practices can help you enjoy the rmgroup platform more safely and with greater peace of mind.
Set a budget before you play. Decide how much you are willing to spend before opening the platform, and stick to that amount without exception.
Do not use essential funds. Never use money set aside for rent, bills, food, or basic necessities for gaming activities.
Limit your playing time. Set a timer on your phone or use the rmgroup session time limit feature to ensure your gaming session does not exceed your set limit.
Do not play when you are emotionally unstable. Avoid playing when you are angry, sad, stressed, or after consuming alcohol. These states can impair your judgment.
Treat money spent as the cost of entertainment. Just like a movie ticket or a dinner out — that money is spent on the experience, not meant to be earned back.
Take regular breaks. Get up, stretch, drink some water, and step away from the screen regularly. Physical breaks help maintain a healthy perspective.
Do not chase losses. Losing is part of the game. When your budget runs out, stop — do not try to recover losses with bigger bets.
Maintain a balance of activities. Ensure that online gaming does not replace social activities, other hobbies, or time with family and friends.
Talk to someone you trust. If you feel gaming is starting to become a problem, talk to a family member or friend you trust. Support from those closest to you means a great deal.
Here are answers to the most frequently asked questions by rmgroup members regarding responsible gaming and the self-control tools we provide.